Returns & Exchanges

We want you to be fully satisfied with your Closure London order, which is why we offer a 28-day return period for all unworn items in their original packaging. Please ensure all tags remain attached to be eligible for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Securely pack your items in their original packaging, ensuring all labels and tags are intact and the return form is included inside.

• 3.
  Ship the Parcel

  Generate your prepaid shipping label or QR code through the portal and drop your package off at any authorized local collection point.

• 4.
  Receive Your Refund

  Once our warehouse team inspects your return, we will process your refund to your original payment method within 7-10 business days.